Legal
Privacy Policy
Last updated 25 July 2026.
Overview
This policy explains how HumanKindly (ABN 93 140 434 991) handles personal information when you use a BusinessThing storefront to browse events and purchase tickets.
Information we collect
We collect the details you provide at checkout — such as purchaser name, email address, and attendee information — along with order and payment status needed to fulfil your tickets.
Where an organiser requires terms, conditions, or waivers for an event, we also record the attendee or signer name, email address, acceptance timestamp, IP address, user-agent, and the exact document version shown at the time of acceptance.
We also collect limited device, usage, security, and diagnostic information needed to operate, protect, and improve the storefront.
How we use it
Information is used to process orders, deliver tickets and confirmations, provide support, and operate and secure the platform.
Sharing
Order details are shared with the organiser whose event you purchase from, and with our payment provider to process the transaction. We do not sell personal information.
We also use service providers for hosting, email delivery, payments, analytics, and diagnostics. These providers process information for us under contract.
Payment data
Card payments are handled by our payment provider. BusinessThing does not store full card numbers.
Retention
Order and ticket records are retained as long as needed to provide the service and to meet legal, tax, and accounting obligations.
Consent and waiver acceptance records may be retained where reasonably required for contract records, dispute handling, safety administration, or legal defence.
Usage, device, support, marketing, cookie-consent, security, and fraud-prevention records are generally retained for up to 24 months unless a longer period is required for tax, accounting, investigation, dispute handling, or legal compliance.
International processing
We are based in Australia. Some service providers may process information in Australia, the United States, the United Kingdom, the European Union, or other locations where our providers operate. We use reasonable safeguards for those transfers.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to records we are required to keep.
For booking, event, membership, payment, waiver, or safety information controlled by an organiser, contact that organiser first. We will help them respond where we process the information on their behalf.
Contact
Privacy questions or requests can be sent to humankindlytech@gmail.com.
HumanKindly, 28 Godfrey St, Port Adelaide SA, Australia.