Storefront customer terms and privacy notice

This notice is for people browsing or buying through an organizer's BusinessThing storefront. BusinessThing is operated by Joseph Jack Nutt trading as HumanKindly, ABN 93 140 434 991. The organizer identified on the storefront is the seller of the event, ticket or add-on. This notice does not replace the organizer's applicable terms or privacy notice.

1 Your purchase

Your purchase contract for the event, ticket or add-on is with the organizer identified as seller. The organizer is responsible for the offering, its description, prices, delivery, safety, admissions and customer remedies, including its event cancellation or inability to perform. BusinessThing supplies the software and technical payment integration; it does not guarantee the organizer's solvency or provide event insurance or a promise to fund the organizer's refunds. We remain responsible for our own technology, representations, conduct and obligations imposed by law. This allocation does not remove a claim you have against us for our own failure or a remedy required by law.

Review dates, location, ticket eligibility, included services, age requirements, total price and relevant conditions before submitting an order. Provide accurate contact and attendee information and obtain authority before supplying another person's information. We use the email supplied for confirmation and relevant ticket or agreement links. Keep private links secure; they may provide access without a separate login.

Stripe processes supported customer payments for the organizer. We do not store full card numbers or security codes. A payment-provider authentication step or an uncompleted checkout is not itself confirmation of a completed order. Refer to the order status and confirmation, and contact the organizer if payment and order status appear inconsistent.

If an instalment option is offered, review its total, deposit, dates, payment authorization, cancellation and missed-payment consequences. Those conditions cannot remove mandatory rights. BusinessThing does not under this described arrangement advance the unpaid balance to the organizer. A separate payment method supplied by a third-party finance provider has that provider's own terms.

2 Refunds and event changes

Contact the organizer about your order using the storefront or confirmation contact. Their published policy can provide additional rights and explain change-of-mind requests, transfers and cancellations. It cannot exclude a remedy required by law.

Under Australian consumer law, if the organizer chooses to cancel an event or makes a major change, you are entitled to a refund under your consumer rights. External disruptions require a different assessment of the cause, contract and applicable law; a refund or credit is not automatically the only possible outcome in every case. Ask the organizer to explain the decision and your available remedies.